New to IU? Check out these 5 Knowledge Base Documents

If you need to know something about using technology at IU, the Knowledge Base (KB) should be your first stop. The KB is a searchable repository of information about technology at IU and beyond. Just go to kb.iu.edu and enter a search term, or check the menu for a topic that interests you.

I've put together a list KB documents that should answer some of your technology questions. After all, why ask your roommate when you can consult an authoritative source? Read this post, even if you've been at IU for years. Technology changes all the time. You need to keep up!

  1. At IU, which mobile apps should I use to access IU services?

    Just about everyone these days has at least one mobile Internet device, and it's a safe bet you'll want to use yours to access IU's technology services. This document points you to instructions for accessing popular IU services on your smartphone or tablet.
     
  2. About IU Secure wireless

    A device not connected to the Internet isn't very useful. This doc contains links to instructions for connecting your devices to the IU Secure wireless network. It covers Android, BlackBerry, iPhone/iPad, Mac OS X, Linux, Windows, and Windows Phone. There's also a link to a document about troubleshooting your wireless connection.
     
  3. Printing at IU

    Years ago, information scientist, Frederick Wilfrid Lancaster, envisioned us living in a "paperless society." So far, that hasn't happened. While you should try to avoid wasting paper, sometimes you are required to do some printing. You may be able to turn in your assignments online, but a lot of instructors prefer not to grade papers on their computer screens. This KB document points to information about where to print, how to print, your printing allotment, and more.  Also, check out these IT Training Tips Blog posts about going paperless.
     
  4. How do I download and install software from IUware?

    I hope you know about IUware. In case you don't, IUware is a software distribution service for Indiana University students, faculty, and staff.  It offers a wide variety of software packages at no charge, including products from Adobe and Microsoft. This document is helpful if you're not quite sure how to download and install your software. It also outlines the differences between installing software on Windows and Mac systems.
     
  5. Best practices for computer security

    Keeping your computer secure is vital in this age of data breaches. You'll want to protect your computer from viruses, and in doing so, you help protect the IU network. This document is packed with advice and best practices for keeping your computer secure. Read it to learn about the principle of least privilege (PoLP), the importance of updating your software, and a lot more.

The KB is amazing! It even has information about transportation on and off campus, using the library catalog, and paying your bursar bill. When in doubt, ask the KB.



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Tech resources at IU
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About The Author
Laura ReedSocial Media Coordinator

Laura has worked for UITS for over 14 years.She is currently IU IT Training's social media coordinator.  She is a grad student in Library Science and has a penchant for reference and content curation. She dances, acts, sings, and does visual art in her spare time.