Cybercrimes are growing at a rapid pace. People are increasingly encountering fraudsters online, fake emails, account hacks, and threats on social networks. Many do not know where to turn or how to properly report such cases. In the UAE, a convenient solution has been created for this — the mobile platform “My Safe Society”. It allows complaints to be sent directly to law enforcement agencies in just a few minutes.
What is «My Safe Society» and how does it work?
«My Safe Society» is the official application developed by the UAE Public Prosecution. It is designed so that residents and visitors of the country can easily report any types of cybercrimes. The application is available on smartphones, allowing you to seek help at any moment, wherever you are.
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The process of filing a complaint is simple. The user opens the application, selects the category of violation and describes the issue. Screenshots, links or other evidence can be attached. The information is sent directly to the prosecutor’s office, without intermediaries. The system is set up so that the message is processed quickly and confidentially.
Types of cybercrimes that can be reported
Through “My Safe Society”, you can immediately select the type of offence so that the complaint reaches the appropriate specialists. The application includes the main categories of cybercrimes that residents and visitors of the UAE most often encounter:
- Phishing emails and fake websites. Fraudsters send emails or create websites that mimic banks, delivery services, or government agencies. The goal is to make a person hand over their passwords and card details. If reported in time, the resource is blocked, preventing new victims.
- Internet fraud in purchases and transfers. These are advertisements for the sale of non-existent goods, fake online shops, or requests to transfer money “for help”. A complaint helps track fraudulent accounts and stop the scheme.
- Hacking accounts on social networks and email. Criminals gain access to correspondence and can use someone else’s page to send viruses or deceive friends. Messaging through the platform allows for quicker blocking of the stolen profile.
- Cyberbullying and threats online. Insults, blackmail, harassment in chats and social networks cause real harm. Law enforcement agencies record such cases and can hold those responsible accountable.
- The distribution of illegal content. This refers to materials that violate UAE laws: extremist materials, obscene images, calls for violence. The notification provides an opportunity to promptly remove publications and identify sources.
- Fake profiles and identity theft. Fake accounts are created to extract information or deceive other users. A complaint helps identify the owners and close such pages.
Each of these crimes can lead to serious consequences. If the problem is reported in time, the police will have a better chance of stopping the offenders. The earlier the signal is received, the higher the likelihood of finding the source of the attack and protecting other people.
Legal aspects and confidentiality
The platform “My Safe Society” was created by the UAE Public Prosecution and operates under the norms of the federal law on cybercrimes and personal data protection. This means that any complaint automatically acquires legal force.
All messages are transmitted directly to the prosecutor’s office. Technically, they go through a secure communication channel and are stored only on servers controlled by the state. Access to them is granted only to employees authorised to handle cybercrime.
Data protection includes several levels:
- encryption of the complaint text and attached files;
- hiding contact information from third parties;
- use of two-factor authentication when logging into the application;
- restriction of access to the complaints database only for specialists of the prosecutor’s office and police.
If the user attaches screenshots, correspondence, or documents, they are not saved on the phone after being sent. All materials are uploaded directly to a secure server, eliminating the risk of interception by malicious actors.
Each appeal is recorded as an official document. Based on it, the prosecutor’s office can open a case, request additional evidence, or transfer materials to the police for investigation. For the user, this means a simple rule: a complaint does not remain “a message in the app” but immediately becomes part of the official process.
In the UAE, a clear procedure is provided, describing how to report cyber crime in UAE, and the use of the platform “My Safe Society” fully complies with this scheme.
Reporting and legal consequences for criminals
After the complaint is sent through “My Safe Society”, the prosecutor’s office receives it in encrypted form and forwards it to the police for verification. Officers analyse the attached evidence — screenshots, links, correspondence — and compare them with data from other cases. If the facts are confirmed, a criminal case is initiated.
Next, the full investigation process is initiated: the identities of the suspects are established, electronic traces are recorded, bank transfers and IP addresses are checked. Such a sequence of actions allows for quickly gathering evidence.
Legislation in the sphere of UAE cyber crime. Provides strict sanctions. For hacking an account or stealing personal data, large fines and imprisonment are imposed. Online fraud related to money transfers or fake websites is also classified as a criminal offence. Even the publication of offensive materials on the internet can result in legal proceedings and punishment.
Thanks to such a system, each complaint case turns into a tool for exerting pressure on violators. For citizens, it is a guarantee that the appeal truly leads to an investigation, and for criminals — a real risk of being identified and punished.
Advantages of the platform for citizens and law enforcement agencies
| For citizens | For law enforcement agencies |
| Convenience — a complaint can be filed directly from a phone in a few steps, without visiting a police station. | Centralised data collection – all requests are directed to a single system, which simplifies processing. |
| Guaranteed contact with the authorities — the message is immediately received by the prosecutor’s office, intermediaries and delays are excluded. | Operational response – the police receive evidence (screenshots, links, correspondence) in electronic form and begin the investigation more quickly. |
| Protection and security — the ability to stop fraudsters, cyberbullies or hackers before others are harmed. | Improvement of statistics — the platform forms a data array for trend analysis and the development of preventive measures. |
Such a format makes work more transparent: users gain confidence in protection, and authorities receive an effective tool for control and investigation.
Conclusion
“My Safe Society” has become an important tool in the fight against cybercrime in the UAE. The platform makes the process of filing complaints quick and clear, and the complaints themselves immediately receive official status and are forwarded to the prosecution. This ensures that every report will be reviewed, and offenders will be held accountable.
For citizens, the application provides a convenient and reliable way to protect themselves from internet threats. For the state, it is a source of reliable data that helps the police promptly investigate cases and prevent new crimes.
Joint efforts of users and authorities create a safe digital environment where criminals have fewer and fewer chances to act with impunity.
William Gall is a seasoned attorney specializing in civil litigation and family law. With a legal career spanning over two decades, William has built a reputation for his meticulous attention to detail and his unwavering commitment to justice. In addition to practicing law, he is a prolific writer, contributing regularly to various legal blogs where he shares his insights on current legal trends, case law, and best practices. His articles are well-regarded in the legal community for their thorough research and practical advice, making complex legal concepts accessible to both legal professionals and the general public.